How long has Wolverine Solutions Group been in business?

WSG was founded in 1978 to meet the data processing, digital print, and direct mail needs of companies in the metro Detroit area. We have since grown to support a national client base.

Is Wolverine Solutions Group SOC Certified?

WSG has achieve SSAE18 SOC2 Type I (AICPA’s Service Organization Control Reports Standard) certification

How does WSG safeguard client data?

Data security at WSG begins with limiting access to only those who need it. We utilize the last technologies and industry standard practices to secure our logical environment and protect client data. Our employees undergo extensive background verifications and annual security training.

What data formats does WSG accept?

WSG’s utilizes industry leading data composition tools which allow us to accept and enhance the most popular formats file, including AFP, PCL, PDF, XML and traditional flat files.

Do you have the ability to process International mail?

On a daily basis, WSG submits mail directly into Canada Post. In addition, we can prepare and process mail on a global basis.

What are WSG’s core service offerings?

When it comes to customer communications, there’s no room for error. WSG provides enterprise clients with industry leading technology and solutions increase their speed to market and eliminate costs which add no value.

Is Wolverine Solutions Group HIPAA Compliant?

WSG is compliant with HIPAA’s Privacy and Security Controls

What physical security precautions do you have in place?

WSG restricts physical access to all production areas for an added layer of protection. All areas are equipped with video monitoring technology and proximity card access.

What types of address cleansing and correction services do you offer?

With rising postage costs and USPS ® regulations you need a trusted partner to make every direct mail package deliverable. WSG’s suite of address cleansing tools deliver complete Move Update technology to keep your address lists complete, correct, and current.

Does WSG have a Disaster Recovery plan?

WSG has developed a comprehensive Business Continuity and Disaster Recovery Plan, which protects your valuable information by supporting timely, effective recovery of any interrupted business operations.